UCB assigns a dedicated account manager and client service representative to every utilities portfolio – all in the effort to create truly customizable debt-recovery solutions.

"UCB is proud to offer customized and advanced solutions to our clients in various industries by employing and empowering our personnel with the right expertise."

Mr. Michael Karosas
Chief Operating Officer Financial Services Division
15 Years of Experience

 

Utility Partner Relationships That Add Up.

At UCB, we take pride in watching the exceptional service we offer our clients translate into long-term, mutually beneficial relationships (some that date back more than 30 years). Yet, that doesn’t mean we’re about to rest on our laurels or grow complacent. On the contrary, we’re always looking for ways to integrate the latest tools, processes and technologies as a means to improve performance.

A Strong Foundation For Future Success

With optimal cash flow figures documented by gas and electric utility clients across the nation, UCB has established well-regarded processes for generating revenue. We employ advanced predictive analytics, accounts receivable segmentation, modular outsourcing and more to produce the desired results. We’ve been doing it for others since 1959, and we can do the same for you.

Just as importantly, all our professional collectors are subject to our “zero tolerance level for complaints” policy. At UCB, we take customer privacy and respect seriously. These qualities aren’t just expected, they’re demanded and mutually assured through our quality assurance program. It’s a characteristic that’s become part of our company culture. The right people really do make the difference. Contact us today and see for yourself.