"UCB has utilized the extensive experience of their personnel to advance our program offerings to our clients. We continually optimize this valuable internal knowledge to ensure healthcare facilities are given the power to actively assist their patients from registration through the collection of outstanding debt."

Ms. Dawn Balduf
Vice President, Receivables Management Division
30 Years of Experience

Processes for better operational performance.

At UCB, we've developed receivable management platforms that integrate seamlessly with your existing systems, allowing you to utilize your employees more efficiently and effectively. As a result, we're able to deliver the positive financial returns you need and the professional operational services you want.

Automated charity and financial assistance - With over a decade of data modeling experience, UCB is uniquely qualified to offer solutions for the ever-changing patient population requiring financial assistance and charity care.

Early-out programs in perspective - For over 15 years, our proprietary sub-segmented, self-pay recovery programs have been instrumental in accelerating cash flow, while increasing patient satisfaction.

Unpaid insurance claim follow-up - There is much more to receivables management than form letters and scripted dialogue. That's why UCB uses sophisticated work processes for insurance account follow-up and resolution.

Resources for debt recovery - UCB not only manages accounts, but also measures results. We perform at the higest level through through the utilization of analytic modeling, skip-tracing technology, and electronic and web-based reporting tools.

Solutions for cost-effective contacts - We use a mix of American Collectors Association approved contact letters, and a high volume of outbound and inbound phone contacts, in a layered approach that optimizes collections, significantly improving recovery results in the process.

The basics of medical billing - Working in partnership with our sister company, APS Medical Billing, a privately held, non-physician owned company, we can assist you with charge capture management, CPT coding and medical billing.

The case for UCB legal services - Knowing that laws differ from region to region, UCB strives to utilize attorneys who work within the same local courts and legal systems as the client. Our legal strategy is paramount to our overall collection success. It's a practice that positively impacts collections.

UCB has the intelligent solutions necessary to improve financial performance and patient relationships on every level.