Higher Standards In Healthcare Receivables.
Founded on solid family principles and industry best practices, UCB offers you rare certainty in an uncertain world. With experience that dates back to 1959, we were one of the first to acquire, develop and refine the receivables management tools and customer service techniques that have become standard in the healthcare industry. We know what works. And, we have the referrals to prove it.
Trust in UCB for patient-focused care and payment recovery.
In an era when most internal healthcare departments are being asked to do more with less, keeping up with the growth in self-pay accounts represents a substantial challenge. At UCB, we can help. Our proprietary iSolutions platform gives you the tools you need to secure better revenue cycle results. Starting from the point of patient admission or at any time in the revenue cycle, iSolutions provides a means for categorizing your self-pay population by propensity to pay, financial assistance and charity, and the maximum payment recommended on a patient by patient basis. It’s simply a more efficient and effective way of reaching satisfactory resolutions. READ MORE
Even better, our representatives are trained in every nuance of the industry, often finding answers beyond what’s on the surface. Through our Eligibility Assistance Program, we help patients obtain relief through supplemental public-assistance sources like Medicaid. In other cases, it’s simply the extraordinary manner in which our representatives work with patients, always maintaining the highest levels of compassion and respect. And that’s important, particularly as the self-pay population continues to rise, while managed care reimbursement trends downward.