Government Services and Solutions.

We are fully invested in working on your behalf with a roster of former government employees who have an inside understanding of your government department of division. At UCB, that’s our team, armed with the experience and the tools to provide customized solutions for any scenario. As a result, we are capable of offering competitive low cost rates without compromising recovery and service.

Secrets to effective skip tracing – At UCB, we integrate customary skip-tracing and asset search programs with the best databases and special data processing mail returns available – all to achieve superior debtor location results.

Assignments that are always accepted – Within 24 hours of activation, accounts are assigned to specific collectors who work the cases from the time of placement until the debts are collected, cancelled, returned or sent to our skip tracing group.

Prioritizing accounts for better recovery – While all accounts are pursued, regardless of age or balance, UCB does employ formulas that dictate the order in which they are worked – all to optimize early stage liquidation and cash recovery for our clients.

Letters of the law – UCB issues initial demand letters within two days, typically making up to four subsequent collection attempts by mail before recall. All letters are subject to review and approval prior to distribution.

Collections by telephone contact – Contact attempts are made during the day, at night and on weekends at both home and work numbers as allowed by law.

Payment plans for paying down balances - Accounts may be set up for payment plans, including reminder notices sent by mail and reminder calls made in advance of the scheduled due date, with follow-up calls placed in the event of further delinquencies, as allowed by client-specific guidelines.

The case for UCB legal services – UCB will act on your authorization to engage formal attorney representation in litigation efforts with in-state and out-of-state non-payers.

Graduated collection and debt resolution methods – Up to 15 attempts must be made to establish initial contact on all accounts within the first 30 days, regardless of age or status, except in the case of bankruptcy, disputes, etc. The tone of each communication is non-threatening and courteous, while communicating a growing sense of urgency for action.

The window of opportunity between initial billing and receiving past due payments in full can be short. UCB has the tools, techniques and technology to make an immediate impact on your cash recoveries.