Straight Talk On Communications Receivables

With a variety of satisfied clients from coast-to-coast, UCB truly speaks the language of call center and cash flow management in the communications industry. The product of intense training and tactical portfolio management, our methods are as unique as the results we deliver. It's the perfect combination highly evolved experience and finely honed strategy at work.

Better Results, Found In Translation

For generations, UCB has been partnering with communication clients, helping them sort out fact from fiction in call center management and debt recovery. Today, we offer skilled services in everything from first-party outsourced and third party debt to purchased debt administration, inbound/outbound calling, customer care and life-cycle cost management. So, when you're looking for a best-in-class communications receivable partner, look no further than UCB.

There is a trade secret for communications companies who want to retain business while encouraging prompt monthly payments. Namely, that every consumer and business customer should be treated with respect and dignity at all times. This not only translates into lower customer churn rates and higher rates of return, but also works to protect the reputation of the company. At UCB, we have a tested and proven approach in locating customers; then influencing them to make repayment – all while maintaining strict adherence to the law.